No heating or hot water? Burst pipe or serious leak?

We understand how stressful emergency plumbing and heating problems can be. That's why we're here to help when things go wrong. To help us respond as quickly as possible, use our online emergency forms to tell us about the issue.

Boiler BreakdownEmergency Plumbing

Covering all major brands of boilers including

Modern high-efficiency Worcester combi boiler

Boiler Installation

Thinking about a new boiler? We specialise in installing leading brands including Worcester, Vaillant, Ideal, and Baxi. Professional installation with full support and expert advice.

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Modern high-efficiency Worcester combi boiler

Boiler Servicing

Keep your boiler running safely and efficiently with our comprehensive annual service for just £86. Regular servicing prevents breakdowns and keeps your warranty valid.

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Modern high-efficiency Vaillant combi boiler

Boiler Repair

Boiler broken down? Our Gas Safe engineer will diagnose and fix faults quickly and reliably. We provide honest assessments and quality repairs when you need us most.

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 bathroom installation

Plumbing

Burst pipes, serious leaks, or no water supply – plumbing emergencies need fast action to prevent damage to your property. We're here to help when urgent plumbing problems strike.

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Gas Safe Registered engineer logo - License for safe gas and heating work

Areas We Cover

We're not your typical heating company. At Rapid Flow, we focus on providing a better service through reliability, expertise, and genuine care for our customers. No pushy sales, and no cutting corners. When you need a heating engineer in East Grinstead, Crawley, Royal Tunbridge Wells or surrounding areas, choose a company that puts your needs first.

East Grinstead

Crawley

Royal Tunbridge Wells

FAQs

Got questions about our heating and plumbing services? We've put together answers to some of the most common queries we receive.

How much does a boiler service cost?

Our standard boiler service costs £86 and includes a comprehensive MOT-style check of your system. If your boiler needs a more thorough stripdown service, these start from £180 plus any parts required. Ready to book?

You can book a boiler service here on our website at a time that suits you.

What should I do if my boiler breaks down?

If your boiler has stopped working or you're seeing a fault code, use our boiler breakdown form to tell us about the issue. Include the fault code and details of the problem, and we'll get back to you as quickly as possible to arrange a visit.

How do I know if I need a new boiler?

If your boiler is over 10-15 years old, breaking down frequently, or your energy bills are increasing, it might be time for a replacement. We'll assess your current system honestly and help you weigh up whether repair or replacement makes more financial sense – we'll never push you into a sale you don't need.

Which boiler brands do you recommend?

We tend to fit Worcester, Vaillant, Ideal, and Baxi boilers – all reliable, well-supported brands with excellent warranties. We'll recommend the best option based on your home's requirements and your budget, not what earns us the highest commission.

What areas do you cover?

We cover East Grinstead, Crawley, Tunbridge Wells and all postcode areas within a 15-mile radius. If you're unsure whether we cover your location, just give us a call and we'll be happy to confirm.

Customer Reviews

Don't just take our word for it, hear from our customers themselves.

"Our boiler was fixed quickly and efficiently, and when it turned out we needed a new one, he installed a new boiler right in the middle of the coldest weather. He responded fast, knew exactly what he was doing, and really helped us out when we needed it most. The price was very fair too. Excellent service and highly recommended!Thank you Ryan."

Emese Lieber

"Ryan has done numerous jobs for me, including a boiler installation, bathroom leak repairs as well as gas safety servicing. He is punctual, reliable, his work is to a high standard and well priced. I will definitely be using Ryan again for plumbing or heating work and would recommend him to anyone in the South East area."

Chris Shaw

"Ryan installed a new gas c/h boiler for us.  We were most happy with his installation.  Efficient & neat.  Everything checked thoroughly.  We would have no hesitation in recommending his services."

Lance Dixon

"A very honest and hard working gas engineer who goes over and above to give you good quality work. He did a great job fitting our new boiler and rearranging pipework that needed to be done. Just to add, he was also considerate of my needs as a disabled person, which i thought was lovely."

DKP

"Great service. No nonsense. Nice guy. Replaced boiler without any fuss. Very thorough and did exactly what he said he'd do. Definitely recommend."

Joe Fenton

"Fantastic job done with my heating and hot water system."

Mickie Hewitt-Illes

"RCP speedily quoted and installed a replacement combination unit for us after the old one failed."

Neil Burrows

Experiencing a boiler or plumbing emergency?

Whether you're dealing with an emergency or want to book a routine service, we've made it easy to get in touch. Choose the option that suits your needs.

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